# Support Tool

Using our support tool, you can diagnose your computer for certain settings that may cause our cheats to fail. Our support staff may ask for you to export a diagnostic report so we can better understand how to help you and fix any potential errors. 

### How to use the support tool

<a href="https://mega.nz/file/krs3TAaa#5abG94AlWHtdulczYGRkkdC9Rf2SouNM3whtO6oGzwc" class="button primary">Download Support Tool Here</a>

<div align="left"><figure><img src="/files/O59efvrJe8LZ7wwEepUT" alt="" width="375"><figcaption></figcaption></figure></div>

1. Download the loader using the link above
2. Use arrow keys to select "Export report (txt)"
3. Press enter
4. The support tool will download a txt file
5. Send the txt file to the support staff

Using the above guide, our support will be able to better assist you in your ticket.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.arcticcheats.wtf/product-guides/support-tool.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.